Outpatient Service Delivery PSP engagement summary

  • Published: 04 March 2024
  • Version: V1
  • 1 min read

Gathering uncertainties

Methods used (eg survey, focus groups, interviews)

Surveys online and on papers (face-to-face approach)

Responders and uncertainties Number Percentage
Total respondents (across all methods) 210 100
Total patients and carers 125 59.5
Total health and care professionals 72 34.3
Total clerical and managerial staff 13 6.2
Total number of original uncertainties submitted 1575 100
Original uncertainties in scope 1303 82.7
Original uncertainties out of scope 272 17.3

Interim prioritisation

Methods used (eg survey, focus groups, interviews)

Survey online and on papers (face-to-face approach)

Responders and uncertainties Number Percentage
Total number of indicative questions (answered & unanswered) 34 100
Number of verified answered questions 2 5.8
Number of verified unanswered questions 32 94.2
Number of verified unanswered questions included in the interim prioritisation 32 Not applicable
Total respondents (across all methods) 161 100
Total patients and carers 83 51.6
Total health and care professionals 62 38.5
Total clerical and managerial staff 16 9.9
Number of questions taken to final workshop 21 Not applicable

Final priority setting workshop

Participants Number Percentage
Total participants 16 100
Total patients and carers 8 50
Total health and care professionals 8 50